Packages are generally sent within 7 days of receipt of payment and are shipped via USPS with tracking and drop-off without signature. If you require a product quickly, please contact us and we can discuss your timeline and any additional shipping charges that might apply. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment.
If something is wrong with your order, please contact us and we will work to make it right!
We are a non-profit run completely by volunteers, so your patience and understanding are appreciated.